first creation of a new Memo is very slow

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: first creation of a new Memo is very slow

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Functionality

Platform: Windows XP client

Release: 8.5

Reproducible: Always

Hello,

on our clients (V 8.5 de and en) the first open of "new memo" is very slow - approx. 40 sec!!!
The same on creating a new calender entry.

The problem occurs also after new fresh client installation and also on a new local replica of the Mail-Database. The Mail-Template is 8.5 (but also with a 8.02 Mail-Template we have the same problem.

We are using policies, but with no special settings (so I think). I had migrated the ODS to 5.1 but it solves not the problem....
Also

What can I do? I had no idea at this time.
Has someone the same problem???

Thanks for any hints!

Regards

Uwe

PS: this is the debug output (sorry in german) - I see no problems....

------------
ndebug_PDMAC732_2009_03_19@12_24_17.txt

IM Thread info: (12:24:18,34)
Created successfully
Thread Id: (0x00000D4C)

(1-2 [1]) POLL_DEL_SEQNUM: (Connect to notes2/ILB/DE: 0 ms) (OPEN_SESSION: 1 ms)
3 ms. [110+28=138]
(2-10 [2]) OPEN_DB(CN=notes2/O=ILB/C=DE!!mail\sso4.nsf): (Connect to notes2/ILB/DE: 139 ms) (Exch names: 0 ms)(Authenticate: 201 ms.)
(OPEN_SESSION: 1 ms)
1 ms. [134+290=424]
(3-10 [3]) SERVER_AVAILABLE_LITE: 1 ms. [26+118=144]
(4-10 [4]) ISDB2_RQST: 1 ms. [14+16=30]
(5-10 [5]) GET_UNREAD_NOTE_TABLE: 1 ms. [290+74=364]
(6-10 [6]) OPEN_NOTE(REPC12574E9:0038D874-NTFFFF0010,03000400): 10 ms. [48+6176=6224]
(7-10 [7]) OPEN_COLLECTION(REPC12574E9:0038D874-NTFFFF0020,0000,0000): 13 ms. [42+772=814]
(8-10 [8]) READ_ENTRIES(REPC12574E9:0038D874-NTFFFF0020): 38 ms. [614+65536=66150]
(9-10 [9]) READ_ENTRIES(REPC12574E9:0038D874-NTFFFF0020): 32 ms. [614+65640=66254]
(10-10 [10]) READ_ENTRIES(REPC12574E9:0038D874-NTFFFF0020): 216 ms. [614+65368=65982]
(11-10 [11]) READ_ENTRIES(REPC12574E9:0038D874-NTFFFF0020): 19.03.2009 12:24:28 Dynamische Client-Konfiguration gestartet
24 ms. [614+65196=65810]
(12-10 [12]) READ_ENTRIES(REPC12574E9:0038D874-NTFFFF0020): 19.03.2009 12:24:29 Dynamische Client-Konfiguration wird initialisiert
(1-10 [13]) NAME_LOOKUP(CN=Test SSO4/O=ILB/C=DE,00000102): 178 ms. [614+65520=66134]
(13-11 [13]) READ_ENTRIES(REPC12574E9:0038D874-NTFFFF0020): (Connect to notes2/ILB/DE: 130 ms) (Exch names: 0 ms)(Authenticate: 2 ms.)
(OPEN_SESSION: 1 ms)
2 ms. [236+80=316]
(2-11 [15]) SERVER_AVAILABLE_LITE: 1 ms. [26+118=144]
(3-11 [16]) SV_INFO_GET_RQST: 1 ms. [14+44=58]
(4-11 [17]) OPEN_DB(CN=notes2/O=ILB/C=DE!!names.nsf): 1 ms. [134+290=424]
(5-11 [18]) FINDDESIGN_NOTES: 0 ms. [44+16=60]
(6-11 [19]) ISDB2_RQST: 0 ms. [14+16=30]
(7-11 [20]) OPEN_COLLECTION(REPC1256B97:004C8B48-NT00002ADE,0000,0000): 1 ms. [42+34=76]
(8-11 [21]) UPDATE_COLLECTION(REPC1256B97:004C8B48-NT00002ADE): 1 ms. [24+12=36]
(9-11 [22]) READ_ENTRIES(REPC1256B97:004C8B48-NT00002ADE): 1 ms. [76+84=160]
(10-11 [23]) CLOSE_COLLECTION(REPC1256B97:004C8B48-NT00002ADE): 0 ms. [12+0=12]
(11-11 [24]) SV_INFO_GET_RQST: 1 ms. [14+44=58]
(12-11 [25]) GET_POLICY_RQST: 4 ms. [1046+1952=2998]
(13-11 [26]) GET_NOTE_INFO_BY_UNID: 1 ms. [52+66=118]
(14-11 [27]) OPEN_NOTE(REPC1256B97:004C8B48-NT000027CA,03408000): 200 ms. [614+65358=65972]
(14-11 [28]) READ_ENTRIES(REPC12574E9:0038D874-NTFFFF0020): 150 ms. [48+4602=4650]
(15-11 [29]) SV_INFO_GET_RQST: 1 ms. [14+44=58]
(16-11 [30]) GET_POLICY_RQST: 8 ms. [1046+15410=16456]
(17-11 [31]) SV_INFO_GET_RQST: 1 ms. [14+44=58]
(18-11 [32]) GET_POLICY_RQST: 7 ms. [1046+5926=6972]
(19-11 [33]) SV_INFO_GET_RQST: 1 ms. [14+44=58]
(20-11 [34]) GET_POLICY_RQST: 8 ms. [1046+9210=10256]
(21-11 [35]) SV_INFO_GET_RQST: 1 ms. [14+44=58]
(22-11 [36]) GET_POLICY_RQST: 4 ms. [1046+2218=3264]
(23-11 [37]) SV_INFO_GET_RQST: 0 ms. [14+44=58]
(24-11 [38]) GET_POLICY_RQST: 4 ms. [1046+3274=4320]
4 ms. [1046+3274=4320] (Sitzung beendet)
(25-11 [39]) NAME_LOOKUP(CN=Test SSO4/O=ILB/C=DE,00000100): (Connect to notes2/ILB/DE: 7 ms) (Exch names: 0 ms)(Authenticate: 2 ms.)
(OPEN_SESSION: 1 ms)
2 ms. [332+172=504]
19.03.2009 12:24:29 Dynamische Client-Konfiguration aktualisiert Richtlinieninformationen
200 ms. [614+33228=33842]
(15-11 [40]) CLOSE_COLLECTION(REPC12574E9:0038D874-NTFFFF0020): 1 ms. [12+0=12]
(16-11 [41]) GET_NAMED_OBJECT_ID($PrivateDesign): 3 ms. [40+24=64]
(17-11 [42]) OPEN_COLLECTION(REPC12574E9:0038D874-NT0000183A,0000,0000): 17 ms. [42+842=884]
(18-11 [43]) READ_ENTRIES(REPC12574E9:0038D874-NT0000183A): 5 ms. [76+84=160]
(19-11 [44]) CLOSE_COLLECTION(REPC12574E9:0038D874-NT0000183A): 0 ms. [12+0=12]
(20-11 [45]) DB_MODIFIED_TIME: 1 ms. [14+68=82]
19.03.2009 12:24:29 Dynamische Client-Konfiguration: Richtlinienlesezeichen werden angewandt
(21-11 [46]) GET_MULT_NOTE_INFO_BY_UNID: 38 ms. [1160+2294=3454]
19.03.2009 12:24:29 Dynamische Client-Konfiguration aktualisiert Informationen zu Arbeitsumgebung
19.03.2009 12:24:29 Dynamische Client-Konfiguration heruntergefahren
2 ms. [-546+-496=-1042] (Sitzung beendet)
(22-11 [47]) DB_REPLINFO_GET: 1 ms. [14+32=46]
(23-11 [48]) DB_REPLINFO_GET: 1 ms. [14+32=46]
(24-11 [49]) DB_INFO_GET: 1 ms. [14+140=154]
(25-11 [50]) OPEN_NOTE(REPC12574E9:0038D874-NTFFFF0010,03400000): 2 ms. [48+5984=6032]
(26-11 [51]) OPEN_NOTE(REPC12574E9:0038D874-NTFFFF0010,03400000): 5 ms. [48+5984=6032]
(27-11 [52]) OPEN_NOTE(REPC12574E9:0038D874-NTFFFF0010,03000400): 2 ms. [48+6176=6224]
(28-11 [53]) GET_NAMED_OBJECT_ID($profile_015calendarprofile_): 6 ms. [54+24=78]
(29-11 [54]) OPEN_NOTE(REPC12574E9:0038D874-NT000008FA,00400020): 7 ms. [48+17416=17464]
(30-11 [55]) GET_NAMED_OBJECT_ID($profile_024archive database profile_): 4 ms. [64+24=88]
(31-11 [56]) OPEN_NOTE(REPC12574E9:0038D874-NT000008FE,00400020): 1 ms. [48+218=266]
(32-12 [57]) OPEN_COLLECTION(REPC12574E9:0038D874-NT000013BE,0040,4000): 7 ms. [130+52=182]
(33-12 [58]) GET_COLLATION: 2 ms. [12+14=26]
(34-12 [59]) POLL_DEL_SEQNUM: (35-12 [59]) READ_ENTRIES(REPC12574E9:0038D874-NT000013BE): 2 ms. [76+3566=3642]
(36-12 [60]) GET_ALLFOLDERCHANGES_RQST: 1 ms. [62+64=126]
(37-12 [61]) GET LAST INDEX TIME: 2 ms. [14+68=82]
(Connect to notes2/ILB/DE: 114 ms) (OPEN_SESSION: 0 ms)
1 ms. [110+28=138]
(38-13 [63]) GET_DBOPTIONS: 1 ms. [46+60=106]
(39-13 [64]) SET_DBOPTIONS: 1 ms. [78+44=122]
(40-14 [65]) POLL_DEL_SEQNUM: (Connect to notes2/ILB/DE: 116 ms) (OPEN_SESSION: 2 ms)
1 ms. [110+28=138]
19.03.2009 12:24:40 Dynamische Client-Konfiguration gestartet
19.03.2009 12:24:41 Dynamische Client-Konfiguration wird initialisiert
19.03.2009 12:24:41 Dynamische Client-Konfiguration aktualisiert Richtlinieninformationen
19.03.2009 12:24:41 Dynamische Client-Konfiguration: Richtlinienlesezeichen werden angewandt
19.03.2009 12:24:41 Dynamische Client-Konfiguration aktualisiert Informationen zu Arbeitsumgebung
19.03.2009 12:24:41 Dynamische Client-Konfiguration aktualisiert Informationen zu Arbeitsumgebung unter Verwendung von Richtlinie
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
19.03.2009 12:24:41 Dynamische Client-Konfiguration aktualisiert Informationen zu Arbeitsumgebung unter Verwendung von Richtlinie
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
19.03.2009 12:24:41 Dynamische Client-Konfiguration aktualisiert Informationen zu Arbeitsumgebung unter Verwendung von Richtlinie
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
19.03.2009 12:24:41 Dynamische Client-Konfiguration aktualisiert Informationen zu Arbeitsumgebung unter Verwendung von Richtlinie
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLocked on policy note. Copying to location doc
19.03.2009 12:24:41,44 [0C94:0002-0C1C] DynConfig> Found $DPLocked field: $DPLockedUnstripped on policy note. Copying to location doc
19.03.2009 12:24:41 Dynamische Client-Konfiguration heruntergefahren
(41-24 [66]) POLL_DEL_SEQNUM: (Connect to notes2/ILB/DE: 113 ms) (OPEN_SESSION: 1 ms)
0 ms. [110+28=138]
(42-60 [67]) SERVER_TIME: 1 ms. [10+20=30]
(43-135 [68]) CLOSE_COLLECTION(REPC12574E9:0038D874-NT000013BE): 1 ms. [12+0=12]
(44-136 [69]) CLOSE_DB(REPC12574E9:0038D874): 0 ms. [14+0=14]
(45-139 [70]) OPEN_DB(CN=notes2/O=ILB/C=DE!!mail\sso4.nsf): 1 ms. [134+290=424]
(46-139 [71]) ISDB2_RQST: 1 ms. [14+16=30]
(47-139 [72]) GET_UNREAD_NOTE_TABLE: 0 ms. [290+74=364]
(48-139 [73]) OPEN_NOTE(REPC12574E9:0038D874-NTFFFF0010,03000400): 2 ms. [48+6176=6224]
(49-139 [74]) GET_NAMED_OBJECT_ID($profile_015calendarprofile_): 1 ms. [54+24=78]
(50-139 [75]) OPEN_NOTE(REPC12574E9:0038D874-NT000008FA,00400020): 4 ms. [48+17416=17464]
(51-139 [76]) GET_NAMED_OBJECT_ID($profile_024archive database profile_): 1 ms. [64+24=88]
(52-139 [77]) OPEN_NOTE(REPC12574E9:0038D874-NT000008FE,00400020): 1 ms. [48+218=266]
(53-139 [78]) OPEN_COLLECTION(REPC12574E9:0038D874-NT000013BE,0040,4000): 1 ms. [130+52=182]
(54-139 [79]) GET_COLLATION: 0 ms. [12+14=26]
(55-139 [80]) READ_ENTRIES(REPC12574E9:0038D874-NT000013BE): 12 ms. [76+3566=3642]
(56-139 [81]) GET_ALLFOLDERCHANGES_RQST: 0 ms. [62+64=126]
(57-139 [82]) GET LAST INDEX TIME: 1 ms. [14+68=82]
(58-139 [83]) GET_DBOPTIONS: 0 ms. [46+60=106]
(59-139 [84]) SET_DBOPTIONS: 0 ms. [78+44=122]
(60-140 [85]) POLL_DEL_SEQNUM: (Connect to notes2/ILB/DE: 2 ms) (OPEN_SESSION: 0 ms)
0 ms. [110+28=138]
(61-440 [86]) CLOSE_COLLECTION(REPC12574E9:0038D874-NT000013BE): 0 ms. [12+0=12]
(62-440 [87]) CLOSE_DB(REPC12574E9:0038D874): 1 ms. [14+0=14]
StopReconnecting - timer doesn't exist (12:31:38,63)

Exiting IM Thread. (0x00000D4C) (12:31:42,02)

1 ms. [-8926+-505318=-514244] (Sitzung beendet)
---

Feedback number WEBB7QALVS created by ~Ted Umwetexoden on 03/19/2009

Status: Open
Comments: